GEL HELP CENTER

How can I reserve a ride?

Call us at 1 (800) 777-1227, book on our website, or download the mobile app, for iOS or Android.


Are your drivers specially trained?

Yes, all GEL drivers are extensively screened, trained and highly qualified. GEL drivers undergo a thorough background check and complete a rigorous week-long, in-house training program that includes customer sensitivity, safe driving techniques, map reading/area familiarity and vehicle maintenance. In addition, all GEL drivers are certified for intrastate travel, carry business and liability insurance and carry a state or district Chauffeur’s License.


Do you charge extra for multiple passengers?

The maximum number of passengers allowed is determined by the type of vehicle chosen. And no matter the number of passengers, we charge the same price.

We have many options from which to choose, so you can select your ride:

  • Luxury Sedan 4 passengers
  • SUV 7 passengers
  • Van 12 passengers
  • Stretch Limo 6 passengers
  • Super Stretch Limo 8 passengers
  • Ultra Stretch Limo 10 passengers
  • Compact Bus 21 passengers
  • Large Compact Bus 28 passengers
  • Touring Bus 55 passengers

 


Do you charge extra for multiple stops?

No.  Multiple stops are in your overall price. 


How much do you charge?

GEL prides itself on offering limo services at taxi costs. See our pricing section for more information. Or, contact us today for a quick quote.

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Is GEL insured?

Yes. Both GEL and your driver are insured.


What will my driver wear?

GEL drivers are held to the highest level of accountability in on-time performance and must adhere to the strictest standards for dress (dark suit with white shirt and conservative tie) and decorum.


What does registering involve?

Just sign up online or via mobile app and get started immediately.


When do I get billed?

Your credit card is charged once your ride has been completed.